Challenge: Conduct a User Research about hybrid collaborative sessions (those with people both in the same room and remotely) and provide a better and more engaging experience between facilitators and participants.
Results: Improved voice recognition between online / offline participants within Miro.
Timeline: 2 weeks
Stakeholders: Eduardo G. Ruiz - UX Research Lead @ Miro
Collaborations: Adriana Fischer - UX/UI Designer
Activities: Discovery and research; Business analysis; Mid/High-fidelity wireframes and prototypes; Usability testing and validation.
Platforms: Desktop
Tools: Figma; Maze; Google Forms
Process
How Might We
Results
Audio plays an essential role to vehicle successful hybrid collaborative sessions. By adding Miro a audio call feature with voice recognition to easily identify the online vs onsite participants increased their engagement and allowed communication to be more fluid and clearer.